Table K-1 Record Retention Start Date Record TypeĪll financial and programmatic records, supporting documents, statistical records, and other records of grantees or subgrantees, except as otherwise indicated in this matrix.ĭate grantee or subgrantee submits to the awarding agency its single or last audit report for that period unless the circumstances in footnote 1 exist.ĭate of the disposition or replacement, or transfer at the direction of the awarding agency. If an awarding agency has made special arrangements for a Contractor to transfer to the awarding agency any records that are continuously needed for joint use (to avoid duplicate recordkeeping), the retention requirement is not applicable to the Contractor to the extent that it transfers those files to the awarding agency.If any litigation, claim, negotiation, audit or other action involving the records has been started before the expiration of the retention period, the records must be retained until completion of the action and resolution of all issues which arise from it, or until the end of the regular retention period, whichever is later.Contact the editors at with any questions.In general, records must be retained for 3 (three) years from the starting date shown in the matrix below, except where a longer period is specified by the grant award. For additional information, please review the Manuscript Submission Guidelines Contacts Journal Crm 2 1 120 prior to submitting your article. We only publish articles that adhere to the journal's Manuscript Submission Guidelines. In unique circumstances, and at the discretion of the editors, the journal will consider articles that exceed the prescribed 15-page limit. The JAAER only considers articles with a maximum page length of 15 pages (including references and supplemental content). Publishing since 1990, the JAAER is the oldest academic research journal of Embry-Riddle Aeronautical University. The journal focuses on the impact education has on the aerospace community and welcomes submissions reflecting the latest industry and academic thought concerning current issues of interest and research in academia, industry, government, and the military. The Journal of Aviation/Aerospace Education & Research (JAAER) is a double-blind, peer-reviewed scholarly publication serving educators, researchers, and professionals in the aviation and aerospace industry. Contacts Journal is a powerful tool that will transform your business and personal relationships: save notes of important meetings, set follow ups and meetings, create custom contact fields, and attach important documents to each of your contacts. Johnston, “Customer Relationship Management Implementation Gaps,” Journal of Personal Selling & Sales Management 24, no.
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In between the two extremes is the mainstream definition of CRM as “the implementation of an integrated series of customer-oriented technology solutions.” 5.
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CRM is the largest and fastest-growing enterprise application software category, and worldwide spending on CRM is expected to reach USD $114.4 billion by the year 2027.If your business is going to last, you need a strategy for the future that’s centered around your customers, and enabled by the right technology. 2 and Ranganathan and Brown 12 pointed out that most value in ERP use are in intangible areas such as increased interactions across the enterprise, quick response time. Theoretical background (abbreviated) 2.1 ERP, CRM and firm performance In reviewing earlier research focused on ERP and firm performance, researchers such as Mabert et al.
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